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Return and Refund Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within (days) of your purchase.

1. Please email luckytheos2018@gmail.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to: Lucky Theo’s Food Products
Brgy. 9 Binacag, Banna, Ilocos Norte 2908 Philippines
3. Include in your package a signed letter stating the reason for your return and the original receipt. 

Return Exceptions

Items can not be returned if they are opened.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

If you want to know more about our Returns and Refund Policy, please click here.